Shipping & Returns
Shipping & Returns
Shipping
Processing Time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.
Delivery Times
- Economy Shipping (United States): 5–8 business days
Delivery times are estimates and may vary depending on the carrier and destination.
Shipping Rates
Shipping costs are calculated at checkout based on order weight, order value, and delivery location.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number. Tracking updates are provided directly by the carrier.
Shipping Address
Please ensure your shipping address is accurate and complete at checkout. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete address information.
Lost or Stolen Packages
If a package is marked as delivered but cannot be located, please contact the carrier directly for assistance. We are not responsible for packages once delivery has been confirmed by the carrier.
International Shipping
We currently ship orders within the United States only. International shipping is not available at this time.
Returns
We accept returns within 14 days of the delivery date.
To be eligible for a return, the following conditions must be met:
- The product must be unused, unopened, and in its original packaging
- Proof of purchase is required (order confirmation or receipt)
- All returns must be pre-approved by our support team before being sent back
- Unauthorized returns may be refused or rejected
To request a return, please contact us at support@upolife.com and include your order number and reason for return.
🇺🇸 Family-Owned • U.S. Based • Fast Shipping
About UpoLife
We bring trusted wellness, pharmacy essentials, and beauty favorites from around the world — curated with care, shipped quickly from the United States, and supported by a real team you can reach.
✨ Our Story
UpoLife is a family-owned business built by a close-knit family team with deep marketplace experience since 2022. After years of seeing how often shoppers run into questionable listings and inconsistent service, we created a dedicated store where authentic products, clear information, and reliable shipping come first.
Would we confidently buy this for our own home? If the answer isn’t a strong “yes,” it doesn’t make it into our catalog.
✅ What Makes UpoLife Different
- 📦Ships from the USA: Stocked and ready to ship from our U.S. inventory.
- ⚡Fast dispatch: Quick handling with tracking provided once shipped.
- 🌍Global sourcing: Thoughtfully curated products from trusted brands worldwide.
- 🧾Clear listings: Straightforward details and a clean shopping experience.
- 💬Real support: Reach real people — not automated scripts.
🛡️ Authenticity & Trust
Trust matters — especially for wellness and personal care. We focus on original products, careful handling, and a consistent customer experience. The goal is simple: you should feel confident from checkout to delivery.
💚 Our Promise
We’re here for the long run — building a store people return to because the experience is smooth, the products are authentic, and shipping is dependable.
Trusted brands. Thoughtful curation. Wellness made easy.
Have a question before you order? Message us — we’ll help you choose the right option and shipping method.